Most common
problems & fixes

Is your Hotpoint MSZ 902 DF (UK) letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Appliance does not work

Power cable is not plugged properly or the socket is not powered

Ensure the power cable is plugged into a socket with the correct voltage and check the electrical system fuses

Motor runs constantly

Condenser might be dirty or doors are not closed properly

Clean the condenser and ensure all doors are fully closed

Moisture has accumulated

Air ducts inside the compartment are blocked

Clear blockages from air ducts to ensure proper air circulation

Water in defrost pan

High room temperature or appliance door left open for too long

Close the door properly and avoid opening it frequently

View all problems & fixes

Quick setup

Follow these easy steps to get your Hotpoint MSZ 902 DF (UK) Refrigerator up and running in no time.

1

Check Appliance Condition

After unpacking the appliance, ensure it is not damaged and that the door closes properly. Report any damage to the dealer within 24 hours of delivery.

2

Choose Installation Location

Install the appliance in a dry and well-ventilated place. Ensure the appliance is not near a heat source and leave space on both sides and above for ventilation.

3

Electrical and Water Connection

Connect the appliance to the power supply and water system as per the installation manual. Ensure the voltage matches your home's specifications.

View the rest of the steps

Ice Mode Magic

The Hotpoint MSZ series lets you choose between crushed ice or ice cubes at the touch of a button! Perfect for those spontaneous cocktail parties!

Super Freeze Superpower

Activate the Super Freeze function before storing fresh food and watch as your freezer turns into a frost superhero, keeping everything chill!

Troubleshooting

The Hotpoint MSZ 902 DF (UK) Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Hotpoint might be giving you.

Water Filter Indicator

The water filter symbol indicates the state of the water filter. When the icon becomes yellow, the filter life is nearing its end. When it turns red, the filter needs to be replaced. Replace the filter cartridge when the symbol on the display becomes red. After replacing, press the Filter Reset button until the icon becomes blue (or green on some models).

Door Open Alarm

The door alarm symbol lights up and an acoustic alarm is triggered when one or both doors of the refrigerator or freezer remain open for more than 2 minutes. Ensure all doors are properly closed. To disable the acoustic signal, press the Reset button located above the alarm icon.

Operation Alarm

An acoustic alarm and a letter code on the display indicate a problem with the appliance. Contact customer service to provide the letter code displayed to diagnose the issue. Ensure the appliance is plugged into a socket with the correct voltage and check your home's protection devices and fuses.

More Troubleshooting

Domestic Use Only

The Hotpoint MSZ 900 DF (UK), MSZ 902 DF (UK), MSZ 906 DF (UK) refrigerators are designed exclusively for domestic use. Installation and electrical connections must be carried out by a qualified technician, adhering to the manufacturer's instructions and local safety regulations.

Maintenance and Cleaning

Before any maintenance or cleaning, disconnect the appliance from the power supply. Periodically clean the interior with a cloth and lukewarm water mixed with a neutral detergent. Always unplug the appliance before cleaning.

Ice and Water Dispenser Usage

When using the ice and water dispenser for the first time, discard the first batch of ice cubes and water as they may have an unpleasant taste. Select between crushed ice or ice cubes using the 'Ice Mode' button.

Holiday Function

This function deactivates the refrigerator compartment for extended absences. Activate or deactivate by pressing the button, and repeat the procedure to reactivate the compartment.

Troubleshooting

In case of issues like temperature anomalies or non-functioning ice makers, ensure air ducts are unblocked and food is properly packaged. Do not use steam cleaners; instead, clean the condenser with a vacuum cleaner.

Environmental Responsibility

Packaging materials for these models are 100% recyclable and bear the recycling symbol. Disposal must comply with local regulations to ensure environmental safety.

Extended Guarantees and Support

Hotpoint offers repair protection plans to cover repair expenses for the appliance's lifespan. A free helpdesk service is available within the first 90 days of ownership for technical difficulties. Contact Hotpoint Service Hotline for assistance.

Super Freeze Function

Activate the 'Super Freeze' function before freezing fresh food by pressing the designated button until the symbol appears. This function deactivates automatically after 24 hours or can be manually deactivated.

Energy Efficiency and Safety

The appliance is compliant with environmental and safety directives, including Low Voltage and EMC directives. Ensure correct connection to an approved earthing system for electrical safety.

Recycling and Disposal

Appliances are manufactured using recyclable materials. To prevent potential hazards, make the appliance unusable before disposal by cutting power cables and removing doors and shelves. Comply with local waste disposal regulations.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Hotpoint Refrigerator.

Disconnect Power Before Maintenance

Always disconnect the appliance from the power supply before performing any cleaning or maintenance tasks.

Regular Cleaning

Periodically clean the appliance with a cloth and a solution of lukewarm water and a neutral detergent specific for refrigerator interiors. Do not use steam cleaners.

Check Condenser

Ensure the condenser is free of dust and fluff. Clean it using a vacuum cleaner if necessary.

Door and Seal Maintenance

Ensure the doors are properly closed and the seals are intact to prevent the motor from running unnecessarily.

Avoid Overloading

Make sure the air ducts inside the compartment are not blocked by food packages, which could prevent the circulation of cold air.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Model Numbers: MSZ 900 DF (UK), MSZ 902 DF (UK), MSZ 906 DF (UK)
  • Design: Side by Side Refrigerator

Environmental Features

  • Refrigerant Circuit: R134a or R600a
  • Environmental Impact: Isobutane (R600a) is a natural gas without environmental impact

Temperature and Cooling

  • Freezer Temperature: Factory-set at -18°C
  • Refrigerator Temperature: Factory-set at +5°C
  • Climate Class: SN, N, ST, T

Additional Features

  • Ice Maker: Automatic
  • Ice Mode: Crushed ice or ice cubes
  • Super Freeze Function: Available
  • Holiday Function: Deactivates refrigerator compartment

Maintenance and Safety

  • Cleaning: Use lukewarm water and neutral detergent
  • Electrical Safety: Requires connection to an approved earthing system

Hotpoint MSZ Range: A Pinnacle of Refrigeration Excellence

The Hotpoint MSZ 900 DF (UK), MSZ 902 DF (UK), and MSZ 906 DF (UK) embody a sophisticated blend of cutting-edge technology and sleek design, tailored to meet the demands of modern households. These side-by-side refrigerators are designed for domestic use, offering an expansive interior that ensures ample storage for all your fresh and frozen goods. The user-friendly interface allows effortless temperature control, while the automatic ice maker and water dispenser provide convenience at your fingertips. Engineered with environmental sensitivity, the MSZ range utilizes refrigerants that minimize ecological impact, aligning with Hotpoint's commitment to sustainability. With features that offer both practicality and elegance, the MSZ series stands as a testament to Hotpoint's dedication to quality and customer satisfaction, making it a reliable choice for those seeking efficiency and style in their kitchen appliances.